FAQs
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Frequently asked questions - workspace membership, amenities, and more
WSPACE community team will be onsite between 9AM – 6 PM local time Monday through Friday, excluding Saturdays, Sundays, and public holidays. Any services provided outside the aforementioned business hours at the request of the Member shall be supplied on additional service charges liable to be paid by the Member.
For members with Hotdesk Unlimited, Dedicated Desks, or Private Room Offices, you can apply for a building access card 24/7. You can purchase the building access card via our mobile app for a one-time fee only. Centralized Air Conditioning is provided during business hours only. Building management requires at least 3 working days in advance for the application of additional air conditioning outside business hours via community associate.
Walk-ins are welcome, but scheduling via phone or email is recommended to ensure availability.
You can reserve a workspace or a private room office at any time (based on availability). Check the availability with our Community Team at connectus@wspace.com.
Yes, and we’d love to have you back! Contact our community manager at +603 2280 6999 or email us at connectus@wspace.com.
Yes, you can! Reach out to our team and they will assist in checking the availability for you. Besides, we’re expanding! Updates on new locations will be shared via news feed or social media.
WSPACE reserves the right to levy all the deposits if the member fails to submit a termination notice as per requirement.
Members with Business Starter and Business Plus are required to give (1) one calendar month notice.
Hot Desk, Hot Desk Unlimited, Dedicated Desk, Private Office, Corporate Flexible Office are required to give (2) two calendar months notice.
Nope! You can start your membership anytime.
Yes! Most of our memberships are flexible month-to-month. Corporate packages can be longer term—contact our Community Team for details.
BUSINESS STARTER & BUSINESS PLUS
Access to WSPACE Network groups, events, and services – perfect for members who want to connect with our community but only need business address.
HOT DESK
Flexible seating at open lounge. Drop in, grab any available desk, and enjoy all the amenities.
HOT DESK UNLIMITED
A shared workspace at all open lounge and open offices. Drop in, grab any available desk, and enjoy all the amenities.
DEDICATED DESK
Reserve a permanent desk in our open office area shared with other members.
PRIVATE OFFICE
A fully enclosed, QR-lockable office space. Add more offices or desks as your company grows.
CORPORATE FLEXIBLE OFFICE
A large office for teams of 10–30 people, with optional private manager rooms and QR-lockable offices. Contact our Community Team for a personalized quote.
ENTERPRISE SOLUTIONS
Custom workspace solutions for larger companies or multinational teams. Includes multiple private offices, flexible seating arrangements, dedicated meeting rooms, and tailored services to support team growth and collaboration.
No pets allowed on premises.
- Black & White printing: RM 0.50 per page (A4), RM 1.00 per page (A3)
- Color printing: RM 1.00 per page (A4), RM 2.00 per page (A3)
- Meeting room and event space rates: Check out our meeting room page.
Included for all membership plans.
Members get unique IDs for our copiers/scanners/printers. Usage charges apply. Install WSPACE printer drivers in your PCs to print securely.
Available for Hot Desk, Hot Desk Unlimited, Dedicated Desk, Private Office, Corporate Flexible Office, and Enterprise Solutions members at RM 200 / month per line.
- Business Centre: Free consultation for IT, Digital Marketing, HR, Financial & Legal advice.
- Community Team: Front desk support, phone calls, comfort, and cleanliness.
- Complimentary Ad-Hoc 2 Hours Meeting Room: Private Office and Corporate Flexible Office only.
- Exclusive Events: Weekly/monthly/seasonal networking events with local and international entrepreneurs.
- Furniture: Dedicated desks, chairs, lockable pedestals (for Dedicated Desk & Private Office package only).
- Internet Connection: Wi-Fi included; private IP and server storage available at extra cost.
- Perks & Deals: Follow our socials for upcoming promotions.
- WSPACE Network: Connect, promote services, find clients, post jobs, and collaborate with fellow members.
- Utilities: Electricity, water, air-conditioning, printing, office equipment (shredder, laminator, etc.).
- Office Facilities: Guest Lounge, Pantry, Event Space, Open Workspace, Shower Room, Phone Booth, Nap Room, Nursing Room.
Business Starter, Business Plus: purchase day pass rate for guests.
Hot Desk, Hot Desk Unlimited, Dedicated Desk, Private Office, Corporate Flexible Office, Enterprise Solutions: 2 hours / day for 2 guests included; additional hours will require to purchase day pass or book a meeting room.
Yes. Discussion can be made with our Community Team before proceed further with the preferred package.
On-Demand workspace like Day Pass Hot Desk and Day Pass Private Office preferably to do reservation, however, walk-ins are welcome too.
A daily workspace in a shared area with Wi-Fi, power outlets, and access to amenities.
Check the availability of the date and time with our Community Team.
Cancellations after confirmation are non-refundable.
Any third-party costs (e.g., catering, equipment) are payable by the member.
- Wi-Fi Connection
- HD Smart TV
- HDMI Cable
- Projector
- Projector Screen
- Drinking Water
- Coffee & Tea not included (optional via Community Team)
Guests must be pre-registered via our Community Team.
Rooms for 6–20 persons.
Yes, but reserve it in minimum 5 working days in advance.
Contact our Community Team at connectus@wspace.com or +603 2280 6999.
Email connectus@wspace.com or accounts@wspace.com.
Yes. 2 months security deposit with 1 month upfront rental required. Restoration fees apply at RM10 per sqft.
All payments via bank transfer, cheques and Visa & Mastercard credit card (in-house merchant machine only with bank charges apply).
Yes! Corporate Flexible Offices and Enterprise Solutions support teams 16+ people with custom offices, multiple private rooms, and scalable setups. Contact our Community Team for a personalized consultation.
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